Browsing by Subject Service quality

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Showing results 1 to 17 of 17
Issue DateTitleAuthor(s)
2011Analysis of the Antecedents of Customer Loyalty of Telecommunication Industry in Ghana: The Case of Vodafone (Ghana)Boohene, Rosemond; Agyapong, Gloria K.Q.
2016Antecedents of Customer Retention of Ghana Commercial Bank within Agona Swedru MunicipalityGonu, Eric; Boohene, Rosemond
Jul-2014Application of Servqual in campus shuttle serviceKolawole, Ojo Thomas; Amoako-Sakyi, Regina; Agyemang, William
Jan-2020Assessing the Sustainability of Public-Private Partnership in Solid Waste Management in GhanaAning-Agyei, Millicent Abigail
2011Customer Satisfaction in the Outdoor Advertising Industry: A Case of Alliance Media Ghana LimitedAppiah-Gyimah, Regina; Boohene, Rosemond A.; Agyapong, Gloria K. Q.; Boohene, Kwame A.
2018Effective Service Quality in Short-Lived Promotions; Its Effects on Brand Loyalty in the Teenage SegmentAmoah, Nathaniel; Mensah Agyei, Paul; Nkrumah, Beatrice
2018Effects of service quality and customer satisfaction on repurchase intention in restaurants on University of Cape Coast campusMensah, Ishmael; Mensah, Rebecca Dei
Oct-2016Effects of service quality delivery on customer satisfaction in the Banking sector: A study in the Cape Coast MetropolisAdjei, Nathaniel Duah
2014Passenger’s perspective of quality of intercity bus transport service on Cape Coast- Accra route, Ghana: a servqual approachOjo, Thomas Kolawole; Nutsogbo, Ricky; Appiah-Mintah, Richard
2019Quality of public transport service: an integrative review and research agendaOjo, Thomas Kolawole
Mar-2021Service quality and customer satisfaction at agricultural development bank, Cape Coast branchPanou, Jerry John
Sep-2016Service quality and customer satisfaction: A case of WESTEC security systems Ghana limitedDontoh, Paulina
Sep-2016Service quality and customer satisfaction: Perception of customers of Zenith Bank Achimota branch AccraArthur-Mends, Ezekiel
2011Service quality and students’ satisfaction at higher learning institutions: the competing dimensions of Malaysian universities’ competitivenessR. M. Hanaysha, Jalal; Hilman Abdullah, Haim; Warokka, Ari
Mar-2015Students’ satisfaction of campus shuttling bus services: a QUALBUS approachOjo, Thomas Kolawole; Amoako-Sakyi, Regina; Agyeman, William
2018Taxi service quality and satisfaction among commuters in the Accra Metropolitan areaMensah, Ishmael; Ankomah, Paul
2014Users’ perceptions of service quality in Murtala Muhammed International Airport (Mmia), Lagos, NigeriaOjo, Thomas Kolawole
Showing results 1 to 17 of 17