Delegation and Job Satisfaction; Examining the Mediating Role of Leader-member Exhange and Employee Engagement at the Takodradi Technical University

Abstract

ABSTRACT The study's goal was to look at the influence of delegation on job satisfaction through the mediating roles of employee engagement and Leader Member Exchange (LMX) at Takoradi Technical University (TTU). The study employed the quantitative approach. Structured questionnaire was used as the data collection instrument. Two hundred and seventeen (217) respondents from Takoradi Technical University were considered as the study sample. The stratified sampling technique was employed to choose the appropriate sampling size. The data were been processed using the software IBM SPSS (v 26) and Smart PLS (v3). The hypothesis presented was tested by Partial Least Squares (PLS) structural equation modelling. The results show that the delegation ensures that university staff are satisfied with their job. The study also revealed that the employee engagement buffers partially the association between delegation and job satisfaction at the Technical University of Takoradi. The results demonstrated that the association between delegation and job satisfaction at the technical university in Takoradi was partially mediated at LMX. The study concludes that university managers and supervisors that make it a priority through delegation and responsibility to develop human capacity can increase employee satisfaction. The study proposes that management of higher institutions in Ghana focus on regularly reinforcing their staff through sector delegations in order to increase their employees' job satisfaction. This can be done by assigning the task and giving the employees a certain degree of autonomy to perform the task thoroughly