Training and Employee Performance of Senior Staff at the University of Cape Coast, Ghana

Abstract

Employee performance is one of the most important factors that influence the existence of organisations. As a result, a number of researchers have looked at how training might affect employee performance. In this regard, this dissertation primarily looks at how training affects staff performance in University of Cape Coast. Our four main objectives include: to evaluate different forms of UCC employee training programmes; to examine how on-the-job affects performance of employee at the UCC; to examine how off-the-job training affects performance of employee at the UCC; as well as determine the UCC’s methods for measuring performance of employee. The study used quantitative research approach with questionnaires as method of data collection on sample size of 311 senior staff. The quantitative data was analysed using descriptive statistics aided by SPSS 27 version. Findings were that coaching, further studies, job rotation, orientation, and workshop/seminar were the major training programmes. These include both on- and off-the-job training programs were complementarily practiced at UCC to take advantage of their unique benefits. Notwithstanding the positive effect of the existing training programmes, their restructuring was recommended for their enhancement and to align with current trends. Also in the future, this research work could be extended for a comparative analysis of more than one institution.