Human Resource Management Practices and Organisational Effectiveness of the Ministry of Health, Greater Accra Region

Abstract

While human resources management practices can either fail or enhance health system performance, there is a dearth of studies at the Ministry of Health, Greater Accra Region. The study examined human resources management practices and the organisational effectiveness of the Ministry of Heath, Greater Accra. A mixed-method approach with a descriptive survey design was used. A self-constructed questionnaire and interview guide were the instruments for data collection. Two hundred and seventeen administrative and health workers were randomly selected. Descriptive (means, percentages and standard deviation) and inferential (Linear regression) statistics were used for the quantitative analysis, while the qualitative aspect was quoted verbatim. The findings revealed that management does not bring personnel into the ministry whose services are not needed; also, management engages in performance appraisal practices to influence human resources management practices. It was also indicated that the Ministry focuses on its employees to meet clients‟ expectations and hasa positive working relationship with other staff members. It was therefore recommended that the Human Resources of the Ministry of Health, Greater Accra Region, should implement Human Resources Management practices to eliminate foreseeable issues regarding planning and recruitment.