Corporate Culture and Employee Performance in the Ketu South Municipal Health Directorate

Abstract

The study evaluated the effect of corporate culture on employee performance of Ketu South Municipal Health Directorate in the Volta region. Precisely, the study assessed the level of corporate culture and employee performance at the Ketu South Municipal Health Directorate in the Volta of Ghana; assessed the effect of organisational vision, mission, values objectives and goals on employee performance at the Ketu South Municipal Health Directorate in the Volta of Ghana; and examined level of organisational commitment, involvement, consistency and adaptability, and how they affect employee performance at the Ketu South Municipal Health Directorate in the Volta of Ghana. The study was guided by explanatory research design. Data was collected from 132 staff of the Ketu South Municipal Health Directorate was analysed by employing partial least square estimation. The main finding of the study was that staff are more likely to be motivated to perform their functions if they understand where they are going, how they intend to get there and how each individual can contribute to the Directorate's performance. Also, the study revealed that staff are motivated to perform their functions effectively once they understand their organisational vision, values, objectives, goals, commitment, involvement, consistency and adaptability. The study findings will help policy makers to formulate policies on corporate culture that will enable hospitals to improve upon their performances. The study recommends that District/Municipal Directors of Health Services should formulate and implement policies related to their corporate mission, values, objectives, goals, commitment, employee involvement, consistency adaptability which will be dedicated on improving employees’ job performance.