Reward System and Job Performance of Administrative Staff of the University of Cape Coast: The Role of Organisational Politics

Abstract

The main purpose of this research is to examine the mediation of organisational politics between reward systems and employee performance among administrators in the University of Cape Coast, Ghana. In addition, the study specifically sought to evaluate the reward systems, level of performance of administrators, influence of reward systems on the job performance and the mediation of organisational politics on the relationship between reward system and job performance. The study employed both explanatory and descriptive survey research design and approached the study through the quantitative research approach. A sample of 269 permanent employees were selected using the simple random sampling technique. A self-administered questionnaire was used in soliciting the views of the employees. Firstly, the study discovered that employees are happy with majority of reward system provided to them by management and employees task performance, adaptive performance and contextual performance has improved. In addition, it was also found that that reward system has a positive association with job performance and organisational politics influence the relationship between reward system and the job performance of employees. The study concluded that reward system predicts job performance. In addition, the study concluded that organisational politics mediates between reward system and job performance of employees so the university should provide a healthy political climate within the university. The study recommended that management provide workers with commensuration salaries and benefits as doing so would energize them for optimum performance and ensure positive organisational politics.