Examination of recruitment and selection practices at cocoa processing company limited, Tema

Abstract

Recruitment and selection are key components to every successful human resource policies. The study examines the recruitment and selection processes of Cocoa Processing Company Limited, Tema. A total of 122 employees comprising 86 junior staff and 36 senior staff of the company were randomly selected to participate in the study while 6 management staff and the human resource manager of the company were purposely selected. Questionnaires were used to solicit data from employees whiles an in-depth interview guide was used to solicit data from the management staff and the human resource manager. T-test and one way analysis of variance were used to analyse the quantitative data while the qualitative data was inductively synthesised and analysed. The results of the study indicated that the mass media namely newspaper adverts, radio adverts and television adverts as well as the referrals by existing employees were the major sources of recruitment in the company. Employees’ assessment of recruitment in the company was positive whiles that of selection was negative. Employees’ assessment of the recruitment and selection process varied by their profile whiles the main challenge encountered in recruitment and selection in the company was pressure from top managers to impose their candidates on human the resource division. It was therefore recommended that referrals from existing employees should not be used as a source of recruitment and also management should desist from interfering in the recruitment and selection process.