Organisational learning and employee performance: evidence from the Adentan municipal health directorate, Accra.

Abstract

The study examined the effect of organisational learning on performance employee at the Adentan Municipal Health Directorate, Accra. Specifically, three research objectives were investigated; to analyse the level of employee performance at the Adentan Municipal Health Directorate, to examine the factors influencing organisational learning at the Adentan Municipal Health Directorate, to analyse the effect of organisational learning on employee performance at the Adentan Municipal Health Directorate. The study adopted the quantitative approach and descriptive correlational design. A structured questionnaire was used to gather data from a total of 201 respondents derived from a sample frame of 420 employees using krejcie and Morgan (1970) sample size determination table. The data was then processed using the IBM SPSS Statistics (version 26). Both descriptive (mean and standard deviation) and inferential statistics (simple regression were used to analyse the data. The study found that there was a low level of employee performance; Factors such as continuous learning, inquiry and dialogue collaboration and team learning, empowerment toward a collective vision of Adentan Municipal Health Directorate were found to be the key determining factors of Organisational Learning. The study also found a positive and statistically significant effect of organisational learning on employee performance at the Adentan Municipal Health Directorate. The study, therefore, recommended that Regional Directors and the Municipal Health Directorates, should embrace and formalise organisational learning since it has the potency of improving employee performance.