Organisational justice and organisational citizenship Behaviour among tutors of college of distance Education at the university of cape coast

Abstract

The study sought to examine the effect of organisational justice on organisational citizenship behaviour among tutors of College of Distance Education at the University of Cape Coast, Ghana. The four specific objectives were to determine the level to which distributive justice, procedural justice, interpersonal justice and informational justice influence citizenship behaviour among course tutors of College of Distance Education (CoDE-UCC). The study employed a quantitative research approach and descriptive survey as the study design. The study was on the views of a sample of 340 tutors from the study area. Also, the researcher adopted a self-administered questionnaire as the main research instrument. The results were analysed using descriptive statistics and inferential data technique with the help of the Statistical Product and Service Solutions (SPSS 26.0 version) software. The study found out that that there was a positive and significant relationship between citizenship behaviour and distributive justice, procedural justice, interpersonal justice and informational justice. This implied that the frequent adoption of distributive justice, procedural justice, interpersonal justice and informational justice produced an improved citizenship behaviour at CoDE-UCC. Considering these findings, it was recommended that management of CoDE-UCC focuses on increasing the utilization of organisational justice strategies like distributive justice, procedural justice, interpersonal justice and informational justice to improve citizenship behaviour.