Human Resource Development Practices And Employee Performance: A Case Of Commercial Banks In The Ho Municipality

Abstract

The study examined the influence of human resource development practices on the performance of commercial bank staff in the Ho Municipality. Other specific objectives included an assessment of the various HRD practices employed by commercial banks in the municipality. The study adopted the quantitative approach, explanatory research design coupled with the post-positivist research paradigm to address the objectives. A structured questionnaire was used to gather data from 142 bank staff drawn from a total population of 220 commercial bank staff in Ho municipality using Yaro Yamane's (1967) sample size determination Table. The gathered data was then processed using the IBM SPSS Statistics (version 26). Both descriptive (mean and standard deviation) and inferential statistics (linear regression) were used to address issues in the study. The study found career development, training and performance appraisal as the most prevalent and important HRD practices employed by commercial banks in the Ho municipality. The level of staff performance was found to be very high across the surveyed commercial banks in the Ho municipality. The study further found a moderate and statistically significant positive influence of HRD practice on the performance of commercial bank staff in the Ho municipality. The study concludes that HRD practices had a significant influence on staff performance. The study recommended that the management of the respective commercial banks should pay immense attention to HRD practices to ensure constant improvementin staff performance at the respective commercial bank.