Work-life management of employees of banks in cape Coast Metropolis

Abstract

The study aimed at assessing work-life management of employees of banks in Cape Coast Metropolis with specific focus on the relative degree of stressfulness and work-life conflict, work-life management policies and strategies put in place in the banks as well as the extent to which issues related to work-life management are of concern to males and females working in the banks. The study was a cross-sectional survey which used self-developed questionnaires in collecting data from 109 employees of seven banks in the metropolis. Statistical Product and Services Solution (SPSS) version 21 was used to process data collected. Frequencies and percentages were used in presenting of the data. Chi-square statistics was also used in analyzing relationships between variables. The study revealed that employees of the various banks work throughout the five working days. They however work on weekends in addition to working over-time for an average of three hours on every working day. The participants generally start work at either 8:00 or 8:30 am and close officially at 4:00pm or 5:00pm. They actually however leave the workplace at 8:00pm. They therefore feel much stressed after work. The bankers as such, were unable to effectively combine their works with personal/family life as they devote more time to their work than personal life. The study showed that there were policies at the various banks studied, which were meant to enable workers effectively manage their work and personal life which include annual leave, casual leave, sick leave and study leave and off days. Issues related to work-life management were found to be of more concern to females than to males. More labour should be hired by banks to ease pressure on existing ones, aside accommodating them close to the banks.