ICT integration in student data management in the University of Cape Coast

Abstract

The study assessed the extent to which University of Cape Coast administrators integrated ICT into student data management and obstacles militating against this process. Using Dinesh Thakur’s Information Management modal, this study focused specifically on ICT utilisation in the collection, analysis, storage, retrieval and dissemination of student data. The sample size for the study was 234, comprising 39 Senior Members in Administration, 181 Senior Staff Administrators, 1 ICT coordinator and 21 Heads of Departments. The cross-sectional descriptive survey was used in the study. Questionnaires and an observational checklist were designed for data collection from respondents who were randomly selected from both academic and administrative departments. Data analysis was done with the SPSS using descriptive statistical tools such as frequencies and percentages. Major findings and conclusions are that, though the administrators appreciated the effectives of ICT in the capturing, storing, analysing, retrieval and disseminating student data, some critical ICT resources were still inadequate. Again, the high cost of ICT resources, unstable electricity supply, interrupted internet services, and the frequent breakdown of resources were reported to be hindering the ICT integration process. Hence for effective student data management, University management need to provide the needed quantities and quality of all ICT resources indicated in its Strategic Plan (2012-2017) in addition to regular staff training to promote usage. Furthermore, the study recommends that an alternative source of electricity should be obtained by all units to guarantee constant supply of power for an efficient ICT use.