Challenges of management information system at Compassion International Ghana

Abstract

The study sought to examine the challenges of management information system at Compassion International Ghana in the Greater Accra Region of Ghana. The specific objectives that guided the study were; to ascertain the manpower challenges of management information systems; to examine the infrastructural challenges of management information systems; and to examine the technological challenges of management information systems at Compassion International Ghana, Head Office, Accra. The study employed a quantitative approach and adopted a descriptive research design. The population of the study was 200 employees and the sample size of 200 using the census sampling technique. All 200 questionnaires were valid and considered for the study representing a response rate of 100%. The main instrument used for this study was a structured questionnaire with statistical tools including; mean, standard deviation (SD), frequencies and percentages. The study adopted a simple random technique. The study findings first indicated that Compassion International Ghana emulates all the three categorical challenges of Management Information system. The implication here is that management information systems are inextricable entwine d with increased transparency, accountability, and good governance, however, could hindered by these challenges. It was further indicated that there were insufficient resources in terms of professionally trained management information system managers, training-starve d administrative staff and office space. Therefore, it was recommended that management of Compassion International Ghana, Head office, Accra should improve on the security measures in the protection of information systems.