http://hdl.handle.net/123456789/1048 2026-04-14T23:09:12Z http://hdl.handle.net/123456789/11900 Safety Culture, Perceived Risk, And Employee Well-Being Among Star-Rated Hotels In The Accra Metropolis MAWULIKPLIM, ASAMOAH CONSTANT Hotel employees constitute the backbone of the industry, and their safety and well-being are crucial to maintaining high standards of performance and service excellence. It is also thought that workplace accidents have a significant detrimental effect on employee morale, job satisfaction, and engagement. This study looked at the safety culture, perceived risk, and well-being of employees in star-rated hotels located in the city of Accra. Conveniently, data from 338 hotel employees was gathered utilizing a cross-sectional study approach and a quantitative research design. The data was then analysed using both descriptive and inferential statistics using IBM SPSS version 25. Standard deviations, averages, and frequency tables were among the descriptive statistical presentations. To find out how much of the variance explained was a result of a few important components or dimensions, factor analysis was used. The study's conclusions showed that even so, staff members do have some safety knowledge. They are also worried about the risks associated with their employment, particularly when it comes to using equipment. In summary, it can be concluded that there is little to no relationship between employee well-being and the organization's overall safety culture. Supervision, on the other hand, demonstrated a statistically significant relationship with employee well-being as one of the characteristics of safety culture. Therefore, to improve the wellness of all employees, it was advised that hotel authorities establish an organizational safety culture, with a focus on safety awareness, and make sure that this culture permeates every employee. xii,142p:, ill 2024-03-01T00:00:00Z http://hdl.handle.net/123456789/11732 Food Habits Among International Students At The University Of Ghana MATEY, EUNICE This study investigated the food habits of international students at the University of Ghana, employing the theory of acculturation as a guiding framework. The aim of the study was to examine whether the food practices, patterns, and settings of international students changed after arriving in Ghana. A cross-sectional study design was employed, and data were collected from 122 international students using questionnaires. Both descriptive (frequencies, percentages, mean and standard deviation) and inferential analyses (independent t-test, ANOVA, paired t-test and factor analysis) were used to analyze the data. The findings of the study indicated that there is a noticeable shift in the food habits of international students following their arrival in Ghana. The study revealed that various aspects of food practices, including consumption patterns and dining environments, undergo changes. These changes can be attributed to the exposure to new cultural experiences, including different cuisines, culinary practices, and social dining norms within the Ghanaian context. In conclusion, it can be said that there has been changes in the food habits of international students. Changes were observed in international students‘ food settings, practices and patterns after coming to Ghana. In furtherance, these changes in eating practices and patterns can be attributed largely to environmental, individual and food-related factors. It is therefore recommended that food service providers, in and around Legon, should provide meals that can cater for the diverse student background especially international students. xi,142p:, ill. 2024-01-01T00:00:00Z http://hdl.handle.net/123456789/11673 African Diaspora Investors Experiences In Ghana‟S Hospitality And Tourism Industry ANANDENE, DAVID AKAZIRE Following the global growing awareness of Diasporas as the new development players and the contribution they can make to development efforts in their home country or continent, the African Diasporas in particular have been identified as significant sources of outside financing and potential development actors in their continent of origin. Despite this growing trend of Diasporas' investment and their role as new development players, there are few empirical studies of Diasporas' investment in the hospitality and tourism industry, particularly in Ghana. The study employed a qualitative lens to examine the African Diaspora investors‟ experiences within the Ghanaian hospitality and tourism industry. Using in-depth interviews, data were collected from 17 participants in the Accra Metropolitan Area. Participants were identified through the snowball sampling technique and data was analyzed using the inductive content technique. The study found two main subsectors that attracted investment from Ghanaian Diaspora investors, the Food and Beverage (F&B) and the Lodging (accommodation) subsectors. About 65% invested in Food and Beverage (F&B) and 35% in the Lodging subsector. Additionally, two main motivating factors, push and pull were found as the motivation for investing. The challenges encountered were put into pre-investment and post-investment challenges. Again, the study found the adoption of appropriate technology, support from family and friends, intensifying marketing campaigns, seeking advice from major industry players, collaboration with stakeholders and innovation as the strategies employed to negotiate the challenges of investors. Finally, the study concluded that the African Diaspora investors preferred Food and Beverage (F&B) and the lodging subsectors and were motivated mainly by two factors push and pull. About 70.6% of the participants had positive experiences and 29.4% had mixed experiences investing. xiii,123p:, ill. 2024-03-01T00:00:00Z http://hdl.handle.net/123456789/11543 Guests‘ Perceptions And Experiences Of Hotel Servicescape In Sekondi-Takoradi Metropolis Osman, Barbara A hotel‘s physical environment (servicescape) plays a crucial role in attracting guests and has the potential to influence various aspects of guest experience, satisfaction, and revisit intentions. Creating unique and memorable experiences for guests is essential for a successful business. The study assessed guests' perceptions, experiences as well as post-behavioural intentions of hotel servicescape in the Sekondi-Takoradi Metropolis. The study employed a cross-sectional survey design and utilized a quantitative approach to collect data. A questionnaire was administered to 206 respondents (guests) from various categories of hotels. The data was analyzed using descriptive statistics such as frequency tables, means, and standard deviations. Exploratory Factor Analysis, ANOVA, independent sample t-test, and chisquare test of independence were also employed to explore the relationship between key variables and respondents' socio-demographics. The findings of the study indicated that, in addition to other factors, hotel guests heavily relied on different dimensions of the servicescape when evaluating their overall experience. These dimensions especially ambient conditions had a positive influence on guest experience and their intentions to engage in post-experience behaviours. Based on these findings, it can be concluded that hotels should adopt a holistic approach to understanding the servicescape in order to enhance customers' experiences, satisfaction, and loyalty. It is therefore significant to focus more on promoting the cognitive, emotional, and physiological benefits that guests derive from their stay at the hotel. xi, 138p:, ill. 2023-11-01T00:00:00Z