Abstract:
The study assessed employee retention strategies in tertiary institutions in
Ghana, Cape Coast Technical University in the Central Region being the study
area. Descriptive research design and quantitative research approach were
adopted to address the research objectives. A well-designed questionnaire was
used to collect the data. A survey of 175 sampled employees were selected
using a census sampling methodology. In the analysis, both descriptive (mean
and standard deviation) and inferential (multiple regression by partial least
squares) statistics were employed. The results of the Smart PLS structural
equation modelling revealed that working environment positively influences
employee retention in Cape Coast Technical University. The study further
revealed that compensation and staff training have a positive influence on the
retention of Cape Coast Technical University employees. The study
recommended that Cape Coast Technical University’s management should
approve working environment conditions that meet the requirements of the
employees in which they manage. In addition, Cape Coast Technical
University management should strengthen their compensation packages to
meet employees’ complaints. Lastly, Cape Coast Technical University's
management should consider leveraging their employees’ training policies to
improve customer loyalty and employee retention.
