Abstract:
The purpose of this research study is to examine the connection between employee performance and internal control practices in the healthcare sector, with a focus on Ayamfooya Memorial Hospital in the Nabdam District of the Upper East Region, Ghana. The study aims to investigate the impact of internal control practices on employee performance, identify existing internal control practices, and analyze their effects on employee performance. To achieve this objective, a quantitative research methodology was employed using an explanatory survey design. The data was collected from the entire staff population of Ayamfooya Memorial Hospital (n=53) using questionnaires. Various statistical techniques, such as mean, standard deviation, frequencies, percentages, correlation, and regression analysis, were used to analyze the data.
The study found that the hospital's internal control practices included recruitment and selection, training, and compensation, and these practices had a significant impact on employee performance. Compensation was particularly crucial in enhancing employee performance, and the research established a robust correlation (R=0.941) and statistical significance (p<0.05) between internal control practices and employee performance. The study recommends diversifying internal control practices, involving employees in decision-making, and regularly assessing employee satisfaction to improve employee performance.
