Leader Humility And Employee Commitment: The Mediating Role Of Job Satisfaction And Employee Engagement. A Case Of University Of Cape Coast

Abstract

The purpose of this research work is to determine the extent to which job satisfaction and employee engagement mediate the impact of leader humility on employee commitment, a case of University of Cape Coast. This research used simple random sampling in selecting 240 respondents who were administrative staff of the University of Cape Coast. Research data and information were gathered with structured questionnaires and, process and analysed using a descriptive and inferential methods. The study establishes a positive correlation between employee’s commitment on one hand, and leader humility behaviour, employee engagement, job satisfaction, Relational Transparency and Relational Capital on the other hand. The research found a significant positive impact of leader humility on employee commitment, and also both relational transparency and relational capital impact positively on employees’ commitment. Further, the study found a positive significant impact of leader humility on employee engagement and job satisfaction of staff at the university. Through SEM the study found that even though job satisfaction and employee engagement partially mediate the impact of leader humility on employee commitment, however, staff job satisfaction had higher impact. The research recommends that administrators of University of Cape Coast must continue to improve their interpersonal relationship with staff in order to promote industrial harmony and employee commitment at the university. The study recommends that there should be a special policy consideration for raising the awareness among university management on the need to demonstrate leader humility in their day-to-day management in order to improve employee decision variables like job satisfaction, employee engagement and commitment.